Tails from the Road

Post by:  Romy Shapiro, Territory Manager

Petsecure is all across Canada, and we have many stories to share.

My job as a TM (Territory Manager) involves many daily visits into all the veterinary practices and shelters across my territory. One item I am not short on, nor do I ever get tired of, is the hundreds of stories I hear each year. Now, I do hear stories of all kinds, but my favorite are the stories of how Petsecure has made a difference in the life of a pet.  I'd like to share a few of these with you today. 

My dog ate the pantyhose - A Kuvasz had admiration for his mom's pantyhose. Unfortunately, he didn't realize that they are to be worn on the outside, and not consumed and worn on the inside of his stomach. Not knowing what the foreign body was, the owner became extremely embarrassed to hear of the item that was eventually removed from the dog’s belly. Luckily Petsecure covered the $1,500 surgery!

Itchy Itchy Itchy - When a golden retriever could not stop scratching, his owners embarked on the long road of allergy testing. Thousands of dollars and about a year later - after having every test and treatment done in the book - it was concluded that the dog had a severe allergy to oak. The owners' entire house- you guessed it, oak flooring.

History unknown - A pair of adult cats was adopted from the local shelter. One of them starts to strain and urinate outside of the litter box, about 3 weeks after he is adopted. It turns out that he has FLUTD ( feline lower urinary tract disease) and has a blockage. A surgery, and several days hospital stay later, and a claims reimbursement for nearly $800.00, the owner was incredibly happy to have had the foresight to insure this cat. She had no definitive prior history on his medical conditions as he was deemed healthy by the veterinarian at the shelter. FLUTD cannot be detected by a simple exam, unless the cat had symptoms.

I have pet insurance? -This is possibly my favorite story in recent memory. A frantic owner calls her vet's office because her beloved cat was just hit by a car. She knows it will be far too costly to repair the damage and makes an appointment to have him euthanized. The vet practice notices that they have Petsecure insurance, but the owners thought that she canceled it, about a year ago. The vet practice decides to call our company to double check and it turns out that she does still have coverage and the cat is saved. She was embarrassed to admit that she did not realize that the premiums were still being processed each month. She was obviously very happy she had not canceled after receiving a claims cheque for nearly $1,400.

I can just keep going and going and going, but I would love to hear about your stories as well.

I look forward to sharing more tails from the road, as well as other great finds in the coming weeks and months.